


Which Robot Would You Rather Be Served By – R2-D2 Or The Terminator?
New research shows that customers prefer to be served by robots which are as human-like as possible because, in interactions with such machines, people are able to apply familiar social rules and expectations.

Psychotic, Greedy or Heroic – Which Boss Are You?
From, Psychotic, Incompetent or Greedy, to Good or even Heroic, "Fiction and the Identity of the Boss” profiles 100 bosses from film and TV, and categorises them under one of 10 different management types to understand how managers construct their identities.