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Category: Better Business

Innovations in employment, leadership, finance, customer service, defining success, CSR and more from top business education leaders

Customer anxiety around new products is something to be harnessed, not avoided.  
Spotting a narcissist amongst your staff can be difficult, and dealing with them can be even harder.

Working With A Narcissist? Here Is What You Should Do

Spotting a narcissist at work can be challenging, and learning how to deal with them can be ever harder. However, there are ways in which you can approach the problem, and there are mechanisms you can put in place so that your whole team is not negatively affected by their presence.

Surgeons performing an operation

Lifesaving Leadership Lessons From The Pandemic

Research reveals that teams which worked together more frequently became more resilient after experiencing failure or patient death. This helped to mitigate the negative effects of failure and provided learning opportunities, to improve future performance.