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Category: DEI

Thought leadership and research on diversity, equity and inclusion, LGBTQ

Is Emily Still Welcome in Paris (or Rome)?

Are Americans still safe - welcome, even - across Europe? Not physically unsafe in the narrow sense, but socially comfortable without the sense that a passport has become a liability. As attitudes shift in response to geopolitics, trade, and rhetoric, the experience of being “the American” is changing.

Can Mobile Banking Save Lives?

Enhanced access to digital tech services doesn't only provide convenience. To remote rural communities it can be a vital route to opportunity and economic growth. But is it really such a quick fix?

Why Year-End Gratitude Emails Often Backfire

Most year-end “thank you” emails don’t motivate. They reveal something else entirely. Business school research shows that generic gratitude often backfires because people don’t feel appreciated unless they feel noticed. Why saying “thank you” is easy, and why doing it well is much harder: