People Love Robots In Customer Service
Are we learning to love the robot? A new study reveals that a previously tech-averse humans are warming to a more tech-savvy world
Which Robot Would You Rather Be Served By – R2-D2 Or The Terminator?
New research shows that customers prefer to be served by robots which are as human-like as possible because, in interactions with such machines, people are able to apply familiar social rules and expectations.